Superhuman

Superhuman

superhuman.com

Ongoing Disruption

14 days

Slow response times for Ask AI and delay in indexing new messages

Slow response times for Ask AI and delay in indexing new messages

Update

Our service provider has added additional resources to the cluster, and the indexing backlog and performance should be largely back to normal.

13 days ago

Update

We continue to investigate the issue. AskAI queries are still slower than expected, and may not reflect all data from today. We will be working on upgrading the underlying hardware over the weekend.

14 days ago

Update

We're continuing to investigate the root cause of slow queries.

14 days ago

Reported

We are currently investigating this issue.

14 days ago
🛠️WIP

Disruptions