Customer.io

Customer.io

customer.io

Ongoing Disruption

2 months

Issues with Design Studio - EU Region

We are currently investigating an issue where template previews are not rendering for customers using the Design Studio editor in our EU region.

Update

A fix has been implemented and we are monitoring the results.

2 months ago

Reported

We are currently investigating an issue where template previews are not rendering for customers using the Design Studio editor in our EU region.Message sending is not affected; just creating/editing templates in Design Studio.Drag-and-drop, Rich-Text, and Code editors are unaffected.

2 months ago
🛠️WIP

Disruptions